Startseite > Kontaktformular

Kontaktformular

If you cannot find the answer to your question in the "Help - FAQ" section?

please use the form below to send us your request. In order to reply accurately, please provide as many details as possible.

Please select the subject of your request:

1. My order, delivery and tracking


If you cannot find the answer to your question in the Help - FAQ section, please use the form below to send us your request, and we will reply as soon as possible.

Your number will not be used for any purpose other than processing your request
Please select the subject of your request : *
Plus d'informations
Plus d'informations
Import

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.

2. Delivery times and methods

All ordering and delivery methods are described in the 'Help - FAQ' section.

If you do not find the answer to your question, please complete the fields below :


Your number will not be used for any purpose other than processing your request
Please select the subject of your request : *
Plus d'informations
Plus d'informations

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.

3. Enquiry (teas, shops, etc.)

Got a question about a product, store or event?

Feel free to contact our customer service team.

Please complete the fields below :


Your number will not be used for any purpose other than processing your request
Your question : *
Plus d'informations
Plus d'informations

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.

4. My account, my Théophile card

Your number will not be used for any purpose other than processing your request
Please select the subject of your request : *
Plus d'informations
Plus d'informations
Plus d'informations

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.

5. Difficulty ordering online

Your number will not be used for any purpose other than processing your request
Please select the subject of your request : *
Plus d'informations
(Please specify at what stage your order has stopped working in the message box below)
Chrome, Safari, Internet explorer, ...

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.

6. Verkaufsabteilung für Geschäftskunden

Nr. und Straße,
firma,...
Your number will not be used for any purpose other than processing your request
Interesse :
Weitere Informationen :
die Art Ihrer Verkaufsstelle :

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.

7. I am satisfied

Your number will not be used for any purpose other than processing your request
I am satisfied about : *
Please specify the store :
Plus d'informations
Please specify the retailer in question :

I am dissatisfied about : *
Please specify the store :
Plus d'informations
Please specify the retailer in question :

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.

8. Recruitment

Your number will not be used for any purpose other than processing your request
(100 ko max)
(100 ko max)

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.

9. Other

If you cannot find the answer to your question in the Help - FAQ" section

In order to reply accurately, please provide as many details as possible :


Your number will not be used for any purpose other than processing your request

* Required fields.

The information provided above will help us answer your enquiry as accurately as possible and will not be used for any other purposes. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, you have the right to view, correct and delete personal data.