Your new customer account
Dear Customer,
On August 13th, we made changes to our web site's customer account system to improve our service.
To place an order on our site, you must create a new customer account even if you have ordered from us in the past.
You must also create a new account even if you are a Théophile cardholder. You can then link your card to your new customer account and benefit from your discounts and special offers automatically.
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You already have an account:
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Create a new account:
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For all inquiries, contact our customer service department:
By telephone at 00 33 (0)1 43 56 90 90 Monday to Friday from 9:00 AM to 12:30 PM and from 1:30 PM to 6:00 PM, and Friday from 9:00 AM to 12:00 PM.
> By e-mail
Le Palais des Thés is committed to protecting your privacy and holds your personal information in the strictest confidence.
In accordance with articles 27 and 34 of the French Data Protection Law of January 6, 1978, you are entitled to access, correct and object to the use of personal data.