Shipping information (US locations)

Le Palais des Thés will ship your order to the United States by air using UPS.

You will receive your package within 3 to 4 days depending on your location.

Our shipping rates are reasonable and orders are shipped from Paris, France the next business day:

• €10 (approximately $14*) flat rate shipping
• Free shipping over €100 (approximately $137.75*).

We ship orders to residential addresses, as well as business addresses but not to PO boxes (a signature will be needed as proof of delivery). We ship orders to all US states including Alaska and Hawaii. Orders will not be delivered on weekends (Saturday-Sunday) and holidays. You will have no tax to pay at the time of delivery.

100% satisfaction guarantee!

Order delivery status: as soon as your order is shipped, we will send you an email with the UPS tracking number. You can also view and track your orders in your account.

High quality: we take great care in preparing your order to ensure that your package arrives in good condition.

Customer service: if you have any questions or are not satisfied with your order for any reason, do not hesitate to contact us.

Shipping in France

Free shipping in France for orders over €25 (approximately $34.50*). Packages are delivered within 2 business days.

International shipping

We use air mail to ship orders to international locations. All rates are calculated automatically based on weight and distance. Packages are delivered to European countries within 1 week.

Packages to other international locations are delivered within 1 to 2 weeks.